I am little confused with the shutdown and where this should happen - on the PCNS or network management card. Can someone please clarify where the shutdown should occur. The runtime on the UPS 18 minutes - how should I setup a graceful shutdown with that runtime available.
Issue An APC Network Management Card must be configured with network settings before it can communicate on the network. Once the cards have been configured with an IP address, Subnet Mask, and Default Gateway the cards can be accessed, managed, and controlled from other computers on the network. There are multiple configuration options available, outlined below, for each family of Network Management Cards or devices that have embedded versions of these products. Product Line.
Web/SNMP Card - AP9606. Devices with an embedded Network Management Card 2 include (but are not limited to): 2G Metered/Switched Rack PDUs (AP84XX, AP86XX, AP88XX, AP89XX), Rack Automatic Transfer Switches (AP44XX), Certain Audio/Video Network Management Enabled products, Smart-UPS Online (SRT). Environment. All serial numbers.
All firmware revisions (unless otherwise noted). Unconfigured Network Management Card enabled Devices. Network Management Card devices requiring reconfiguration Cause A Network Management Card requires TCP/IP settings prior to being accessible accessible via a network. Resolution If you have a Network Management Card 1: In regards to Network Management Card 1 (AP9617, AP9618, AP9619) or devices with an embedded Network Management Card 1 (such as a AP78XX or AP79XX Rack PDU, Environmental Monitoring Unit, etc), there are three available options to configure the Network Management Card (NMC) with it's initial settings: the Wizard, terminal emulation (local/direct connection), and Address Resolution Protocol (ARP). Default boot mode: DHCP/BootP - With DHCP Option 43 Vendor Cookie required to accept DHCP Offer. By default, all of APC's Network Management Card 1 based devices are configured for a boot mode of DHCP/BOOTP. If using DHCP, a vendor cookie (DHCP Option 43) is required by default.
If it is not configured on your DHCP server, the card will not accept an IP address. You can use the methods below to configure/access the card if you do not wish to use DHCP/BOOTP. If you have a Network Management Card 2: Default boot mode: DHCP Only - With DHCP Option 43 Vendor Cookie NOT required to accept DHCP Offer. By default, all of APC's Network Management Card 2 based devices (such as a AP8XXX Next Gen Rack PDU ) with AOS 5.1.1 or higher, are configured for DHCP Only with no vendor cookie required by default. They will obtain an IP address automatically so you may need to refer to your DHCP server to find out what IP address it obtained.
All APC devices have a MAC address that begin with 00 C0 B7 which may help while reviewing your DHCP Client List. In order to configure your Network Management Card enabled device, please pick one of the available configuration methods listed below:. . .
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The Device IP configuration wizard is included on the CD that comes with the cards (current v5.0.2) and the latest version is currently only (v5.0.2). The wizard must run on a Windows operating system. You can configure the card using the wizard over the network only with v5.0.0 and higher.
Prior 3.x versions allow local configuration of the NMC with this program. With the Network Management Card 2 family, the Device IP Configuration Wizard v3.0.1 and below will not work via the local method inside the wizard. V3.0.3 is required or v5.0.0 or higher for network configuration. Please keep in mind that with certain firmware releases, the NMC can obtain a DHCP address and also prevent the wizard from working correctly. You may want to check your DHCP client list for any MAC addresses beginning with 00 C0 B7, which indicates an APC address.
In addition, check the card you are trying to configure. Any card with valid IP settings will have a solid green status LED. If using the wizard over the network, please note, the previously unconfigured NMC must be on the same subnet as the computer running the wizard. An alternative method to using the wizard via the network method may be to use a direct network connection between a computer and the NMC you are trying to configure and running the wizard.
Ultimately, your computer and the NMC will be on a peer to peer network which will allow for configuration as well. This wizard will also not work with either network management card family if the network management card was previously configured and not in DHCP or BOOTP boot mode. V5.0.0 and higher of the wizard, available from apc.com, will allow you to locate unconfigured cards or locate configured cards on the network by IP range.
The Device IP configuration wizard is not able to assign the IP address, subnet mask and default gateway settings to network management cards running AOS 6.5.0 and 6.5.2. This is a known issue and has been resolved with AOS 6.5.6.
Terminal Emulation is a built-in function on most operating systems (ex: HyperTerminal). Before using any terminal emulation program, any services using the COM ports must be stopped.
For example, if you are running a serial version of APC's PowerChute software, the APC UPS service must be stopped prior to running the terminal program. Then, follow these instructions:.Please note that if you have the scroll lock on, HyperTerminal will not communicate properly with an APC UPS or accessory. Connect to the UPS/device serial port using the correct APC configuration cable. Part numbers are below for common devices. Please refer to the user's manual if you are not sure or your device is not listed.!WARNING! - Connecting a non-APC serial cable to your device can cause unwanted, erratic device behavior.
For the IP address defined in the first step, use one of the following:. Windows command format: ping- l 113.
To clarify, the -l option is the letter L but must be lowercase when executing the command, as noted above. Linux command format: ping- s 113. Mac OS X command format: ping- s 113. Now, you can Telnet to the card by typing: telnet.
Use 'apc' for username and password. Configure/apply any additional changes based on the instructions above or in the user's manual. Log out to save changes. Users will be unable to configure the IP address setting by using ARP on the network management cards running AOS 6.5.0 and 6.5.2.
This is a known issue and has been resolved with AOS 6.5.6. Beginning with the AOS 5.1.5 release, the NMC2 has implemented Option 12 (Host Name) as part of the DHCP request. DHCP option 12 uses the devices' host name.
As of AOS 5.1.5, the default NMC host name will beapcXXYYZZ, where XXYYZZ represents the last six characters of the MAC Address (enclosed on a slip with the shipped product) of the NMC. It is also available on a sticker on the NMC2 itself. If your network is setup correctly (described below), you will be able to access 'unconfigured' / just-out-of-the-box NMCs by referencing the NMC as follows: 1. At a terminal (or DOS) prompt, ping the NMC using ping apcXXYYZZ 2. In a web browser, access the NMC web interface using NOTE:Tests have shown that even with the network properly configured, the ability to reference devices that support this option is not immediate. In APC tests, it took between 6 and 16 minutes before this functionality worked.
However, it worked every time (max wait 16 minutes). Depending on your network setup, your experience may differ. Network Setup: In order for option 12 to work properly, the network segment must be configured with the 'Dynamically update DNS A and PTR records for DHCP clients that do not request updates.' (or equivalent) box selected.
See below, as an example. Configuration Method 5 - via Smart-UPS front panel LCD - (Supported SMT, SMX, and SRT. Models with UPS NMC2).
Note: This method can be used to configure the embedded UPS NMC2 or optional secondary NMC2 for SRT models. Some newer Smart-UPS models provide the capability to configure the Network Management Card 2 (NMC2) IP address, subnet mask, and gateway using the front panel LCD display menu. Before proceeding, make sure your NMC2 is installed in the UPS SmartSlot and is powered, indicated by the status LED on the NMC2. Your UPS display will look similar to one of the following types shown below. Press ESC to bring up the Menu, if not already displayed. In order to access the NMC2 configuration functionality through the UPS LCD, the LCD menu must be put into Advanced Mode.
This is accomplished by going into the Configuration menu and changing the Menu Type from Standard to Advanced on the UPS's LCD menu. Upon changing this menu setting, you will be able to configure the UPS NMC2 by going back into the Configuration menu. NMC2 boot mode options available in Configuration Menu:. DHCP. DHCP & BOOTP. Manual If you choose Manual mode, enter the IP address, subnet mask, and default gateway. DHCP (the NMC2 default AOS v5.1.1 and higher) and DHCP & BOOTP models will not require any further configuration beyond accepting the setting.
After you've finished, the Network Management Card will reboot within 1 minute after settings are applied, and the current IP settings will be displayed under the UPS LCD's About menu. Note: If your UPS LCD menu doesn't have the Configure NMC: option after putting the UPS LCD menu in Advanced mode, you may have one or more of the following happening:. The NMC2 is not being recognized by the UPS/UPS SmartSlot. The UPS firmware doesn't support this functionality Consult the user's guide that came with the UPS or contact your local technical support team with any concerns.
Hi All (my first post!:-) ) Please could someone help me? My Unraid Server is not communicating with my UPS - I have been using the UPS Settings Daemon by APCUPSD I have bought a new APC Smart-UPS 1500VA LCD RM 1U 230V (SMT1500RMI1U) with a UPS Network Management Card (AP9631) installed. I've updated the firmware on the card to the latest version (6.4.6) and the web browser indicates all is up and running well with the UPS, including the DHCP allocation of an IPv4 address. My Unraid Server (all rack mounted with UPS) is on the same network. I have the APCUPSD settings as Ether (UPS cable) and SNMP (UPS type) although I've tried every combination under the sun. I have NOT connected the UPS via USB or Serial Cable as I had invested in the (rather bloody expensive) network management card to offer networking connectivity.
I have tried editing the device field with the IP address of the NMC, as well as leaving it blank. Does anyone have a similar setup which is working on their UNRAID server and can kindly post a few screenshots to help?
Appreciate any help in advance. The 'device' line should be the IP of the UPS plus the username and passphrase all separated by colons. If you changed the port from the default 3052 it should added to the device line with a colon (ex: ups ip:username:passphrase:port) Default username and passphrase are not the same as the web login. Apcupsd manual shows defaults to be 'apc' and the default passphrase is 'admin user phrase', don't know how accurate it is. You can change it using the web interface to the management card. Need to decide what you intent to use: Ethernet, USB, or Serial, can't do all them all. If you choose Ethernet, unplug the USB and serial cables.
Set 'UPS cable: Ether' and 'UPS type: SNMP' or can try 'PCnet'. You may need to add the IP of your unRAID server (or whatever you are using apcupsd on) as a client to the management card using the web interface. The 'device' line should be the IP of the UPS plus the username and passphrase all separated by colons.
If you changed the port from the default 3052 it should added to the device line with a colon (ex: ups ip:username:passphrase:port) Default username and passphrase are not the same as the web login. Apcupsd manual shows defaults to be 'apc' and the default passphrase is 'admin user phrase', don't know how accurate it is. You can change it using the web interface to the management card. Need to decide what you intent to use: Ethernet, USB, or Serial, can't do all them all. If you choose Ethernet, unplug the USB and serial cables.
Set 'UPS cable: Ether' and 'UPS type: SNMP' or can try 'PCnet'. You may need to add the IP of your unRAID server (or whatever you are using apcupsd on) as a client to the management card using the web interface. Thanks for this. I had tried most of what you have said without any success. I only intend to use the Ethernet and have never tried plugging in serial/usb cables so hopefully that doesnt cause any issues.
I'm confused as to what security settings are changing what. The only settings I seem to change (via the network card webgui) seem to affect the web logon, there does not appear to be anywhere where I can change a passphrase. I had added the IP of the unraid server as a Powerchute client as well. I had not changed any port numbers either. I tried adding a new adminstrator account to the APC web gui and tried the device as that too, without luck so Device field had '192.168.1.25:admin:admin' Edited May 10, 2017 by Zangief.
I'm afraid you are working outside the normal setup that most of us are used to seeing. Typically apcupsd communicates over serial or usb to the UPS. That 'master' instance of apcupsd then transmits over port 3551 to any 'slave' instances of apcupsd that you want to use the same power event notifications. I personally use that configuration quite successfully, with multiple different OS installations of apcupsd listening to the master that is transmitting from my unraid server connected via USB. I've never seen anyone successfully communicate directly to a network enabled APC UPS using apcupsd.
I'm not saying it isn't possible, just that I've never seen it done with unraid's apcupsd implementation. I'd advise looking over the documentation at You may be able to figure out the correct syntax to use for the ini file, which you can then either apply to unraid's template, or possibly manually insert it if the ini field you need isn't called out in the unraid setup. Is it me or is the UPS side of things a little.
Less looked after.? If you are using a supported configuration, it 'just works' so there is very little need of 'looking after'. Since it's just a front end for apcupsd, unraid doesn't really do anything except provide presets for common configurations. If it's supported in apcupsd, it'll work in unraid. You may have to do a little under the hood tweaking if it's not a common setup and thus supported in the presets. Is an alternative that supports more hardware, so it's possible if enough people need NUT support, limetech may add it.
Thanks for this. I had tried most of what you have said without any success. I only intend to use the Ethernet and have never tried plugging in serial/usb cables so hopefully that doesnt cause any issues. I'm confused as to what security settings are changing what. The only settings I seem to change (via the network card webgui) seem to affect the web logon, there does not appear to be anywhere where I can change a passphrase.
![Setup Setup](/uploads/1/2/5/4/125449268/639759551.png)
I had added the IP of the unraid server as a Powerchute client as well. I had not changed any port numbers either.
I tried adding a new adminstrator account to the APC web gui and tried the device as that too, wothout luck so Device field had '192.168.1.25:admin:admin' Under Powerchute in the web interface. It is separate from the web gui login. I used a Smart-UPS RT 8000 XL with AP9619 management card for this. My web UI login is apc/apc, and my management card is configured to use 192.168.100.3. APC Web GUI:.
Go to UPS tab at top followed by Powerchute, configuration, then update the authentication phrase. I used 'passphrase' for this example. (passphrase.png). Go to UPS tab at top followed by Powerchute, clients, add unRAID IP as client. (clients.png). Go to Administration tab at top, go to Network sub-tab, verify TCP/IP settings match your network, specifically the default gateway and subnet.
I have manual config vs DHCP. (network.png) unRAID UPS config or edit the apcupsd.conf located in /etc/apcupsd using telnet/SSH/console: SNMP Config: (snmp.png). UPSCABLE ether. UPSTYPE snmp. DEVICE 192.168.100.3:161:APC:private The 'APC:private' are defaults and will be exactly that regardless of your passphrase or login credentials. 161 is the default port. PCnet Config: (pcnet.png).
UPSCABLE ether. UPSTYPE pcnet. DEVICE 192.168.100.3:apc:passphrase. Restart apcupsd by issuing /etc/rc.d/rc.apcupsd restart (or 'stop' followed by 'start'). Issue 'apcaccess' command or view in unRAID GUI. Clients.png network.png passphrase.png pcnet.png snmp.png Edited May 9, 2017 by unevent.
I'll see what updates are available for the card I have. In the meantime, under Configuration, Network, TCP/IP, verify your network settings are correct. Update your passphrase as you show in one of the pics.
That should be all you need to get it running using the info in my previous post if everything else was left at defaults. Edit: Last firmware update for my AP9619 was from 2010 which is 3.7.2 and still looks like the pics I posted.
![Apc Network Management Card Setup Apc Network Management Card Setup](http://pictures1.kyozou.com/pictures/_28/27424/27423648.jpg)
You have enough information to make what you have work. Locations of configuration items are the only things that should be different.
From defaults, verify network TCP/IP settings are correct, add IP under powerchute clients, set the powerchute passphrase and configure apcupsd for snmp following the instructions. Edited May 10, 2017 by unevent. I'll see what updates are available for the card I have. In the meantime, under Configuration, Network, TCP/IP, verify your network settings are correct.
Update your passphrase as you show in one of the pics. That should be all you need to get it running using the info in my previous post if everything else was left at defaults. Edit: Last firmware update for my AP9619 was from 2010 which is 3.7.2 and still looks like the pics I posted. You have enough information to make what you have work. Locations of configuration items are the only things that should be different.
From defaults, verify network TCP/IP settings are correct, add IP under powerchute clients, set the powerchute passphrase and configure apcupsd for snmp following the instructions. You are a GENIUS.